Accessibility Commitment for Rubbish Clearance Tooting

Rubbish Clearance Tooting is committed to ensuring that our online information and local rubbish clearance services in the Tooting area are accessible to the widest possible audience. We want anyone, including people with disabilities, to be able to find out about our services, request information, and contact us for support with as few barriers as possible.

Our Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines are recognised internationally as the benchmark for creating accessible and usable websites. By following WCAG 2.1 AA, we work to ensure that our digital content is perceivable, operable, understandable, and robust for all users, including those who rely on assistive technologies.

This commitment applies to the main areas of our website that describe our rubbish clearance services in Tooting, how to book a collection, and how to contact our team. We review our content and features regularly and make improvements when we identify issues that could limit accessibility.

Screen Reader Compatibility

Our website is designed to be used with modern screen readers and other assistive tools. We aim to use clear headings, logical content structure, and meaningful text labels so that users who rely on speech output or Braille displays can navigate our information about accessible rubbish clearance in Tooting efficiently.

Images that are important to understanding the content are given text alternatives. Where images are decorative and do not add essential information, they are marked so that screen readers can skip them, reducing unnecessary noise for users.

Keyboard Navigation

We recognise that many people access websites using only a keyboard or alternative input device. Our goal is for all primary features, including viewing information about our rubbish clearance services in Tooting, using forms, and accessing contact details, to be available using keyboard navigation alone.

We work to ensure that focus indicators are visible so you can clearly see which element is selected when tabbing through the page. Interactive components such as menus, buttons, and form fields are being reviewed regularly so that they can be reached and operated without the use of a mouse.

Ongoing Improvements and Limitations

While we are committed to meeting WCAG 2.1 AA guidelines, some parts of the site may not yet fully meet these standards. This can include older content or third party elements that we do not control directly. When we identify an issue that may affect users in the Tooting area looking for accessible rubbish clearance information, we aim to resolve it as soon as reasonably possible.

We welcome feedback about areas where you feel accessibility could be improved. This information helps us prioritise fixes and adjustments in line with the needs of our community.

Requesting Accessible Formats or Assistance

If you experience any difficulty using our website or accessing information about Rubbish Clearance Tooting, you can contact us to request assistance or an alternative format. You may ask for information to be provided verbally over the phone, in large print, or in another format that better suits your needs.

When you contact us with an accessibility request, please describe the issue you are having, which page or service it relates to, and the type of support or alternative format you prefer. This helps us respond promptly and effectively.

How to Contact Us About Accessibility

If you have any questions about this accessibility statement, need information in a different format, or would like to report an accessibility problem with our website, please contact our customer service team using our usual contact details. Mention that your enquiry relates to website accessibility for Rubbish Clearance Tooting so that it can be directed to the appropriate person.

We value your input and will do our best to respond to accessibility queries and requests within a reasonable timeframe. Our aim is to ensure that everyone in the Tooting area can obtain information about our rubbish clearance services in a way that works for them.